Understanding Our Commitment to Your Privacy

At Pro Print, we utilize the data collected to enhance our services, tailor our offerings to better meet your needs, and ensure a seamless user experience. This includes using data for order processing, customer support, and improving our managed printing solutions.

Pro Print ensures that any third parties we collaborate with adhere to strict data protection standards, safeguarding your information at every step.

Privacy Policy
Effective Date: April 9, 2025

Pro Print (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://proprintstg.wpenginepowered.com) or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Identifiable Information: Name, email address, phone number, mailing address, and payment details.

• Order Details: Files and documents submitted for printing purposes.

• Technical Data: IP address, browser type, operating system, access times, and referring website addresses.

• Cookies: Information stored on your device to enhance your browsing experience.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders.

• To communicate with you about your order status or respond to inquiries.

• To send periodic updates, promotions, or satisfaction surveys (with your consent).

• To improve our website functionality and customer experience.

• To comply with legal obligations or enforce our terms of service.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With trusted service providers (e.g., shipping companies or payment processors) to facilitate business operations.

• When required by law or to protect our rights and property.

All third-party service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.

4. Security Measures

We implement robust security measures to protect your personal information:

• All transactions occur over secure, encrypted connections (SSL/TLS).

• Sensitive data such as payment details are processed securely through third-party payment gateways.

• Access to personal data is restricted to authorized personnel only.

Despite these measures, no electronic transmission or storage method is 100% secure; therefore, we cannot guarantee absolute security.

5. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

As a Canadian resident, you have the right to:

• Access and review the personal information we hold about you.

• Request corrections to inaccurate or incomplete data.

• Withdraw consent for certain uses of your data (subject to legal obligations).

To exercise these rights, please contact us at [insert contact email].

7. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.